Last Updated: October 2023

Hello, amazing cosplay community! At Fun Place Cosplay, we believe that just as you trust us with your creative transformations, you should be able to trust us with your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make purchases from our global cosplay family.

1. Information We Collect

To provide you with the best cosplay shopping experience, we collect the following types of information:

  • Personal Identification Information: Name, email address, shipping address (like our warehouse at 3414 Tree Frog Lane, Kansas City), and phone number when you create an account or place orders for Costumes, Wigs, or Face & Body Paint.
  • Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information processed through secure payment gateways. We do not store your full payment details on our servers.
  • Browsing Information: Products you view, items added to cart, and preferences for Cosplay, Accessories, or Adult Fancy Dress categories.
  • Technical Information: IP address, browser type, device information, and pages visited to improve your shopping experience.
  • Communication Data: Messages sent to our客服邮箱 at [email protected] and your preferences for updates about new Bundles or Festival collections.

2. How We Use Your Information

Your data helps us create the magical cosplay experience you deserve:

  • Order Processing: To process payments, ship your Costumes & Characters worldwide (excluding some Asian and remote regions), and provide tracking via DHL, FedEx, and EMS.
  • Customer Service: To respond to your inquiries about Wigs, Beards & Facial Hair, or product care through our friendly support team.
  • Personalization: To recommend products matching your interests in Cosplay, Decades & Eras, or Around The World collections.
  • Marketing: To send updates about new Gifts, Jokes & Party Wear with your consent. You can opt-out anytime.
  • Security: To protect against fraud and unauthorized transactions, especially for international orders.

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

  • Service Providers: Trusted partners like payment processors (PayPal, credit card companies) and shipping carriers (DHL, FedEx) to deliver your Glitter or Hair Colour Spray orders.
  • Legal Requirements: If required by law to prevent fraud or protect safety.
  • Business Transfers: In the event of a merger or sale, with notice to you.
  • With Your Consent: For any other purpose, we will ask for your explicit permission first.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is as important to us as the quality of our Blood effects or Brushes & Sponges:

  • Storage Location: Data is stored on secure servers, with some processing potentially occurring outside your country of residence.
  • Security Measures: We use industry-standard encryption (SSL) to protect your data during transmission. Payment details are encrypted and not stored on our systems.
  • Retention Period: We keep your information only as long as needed for order processing, legal compliance, or as you request.

5. Your Rights and Choices

You have control over your data, just like you have creative control over your cosplay designs:

  • Access and Correction: You can review and update your account information anytime.
  • Data Deletion: Request deletion of your personal data, subject to legal requirements.
  • Marketing Preferences: Opt-out of promotional emails by clicking “unsubscribe” or contacting us.
  • Cookie Controls: Manage cookies through your browser settings (see Section 6).
  • Objection to Processing: Object to certain data uses where applicable by law.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like the perfect Face & Body Paint application, we use cookies to enhance your experience:

  • Essential Cookies: Required for site functionality, like adding Accessories or Animals to your cart and checkout.
  • Analytics Cookies: Help us understand how you use our site to improve our Baby/Toddler or All Wigs collections.
  • Advertising Cookies: Display relevant ads for Cosplay outfits or Bundles on other platforms, with your consent.

You can disable cookies through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we serve cosplayers worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place to protect your information.

8. Children’s Privacy

While we offer Baby/Toddler costumes, our site is not directed at children under 13. We do not knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this policy as our collections grow from Adult Fancy Dress to Festivals wear. Changes will be posted here with an updated “Last Revised” date.

10. Contact Us

If you have questions about your privacy, our data practices, or need help with your Cosplay transformations, reach out to us:

📧 Email: [email protected]

📮 Address: 3414 Tree Frog Lane, Kansas City, US 64119

Thank you for trusting Fun Place Cosplay with your creative journey—we’re honored to be part of your transformations! 🎨